Metaverse CX: Callnovo’s Remote Customer Service Empowers US Real Estate Company, eXp Realty
2021 will always be remembered as the year the term “metaverse” first appeared, ushering in a new age of rapid expansion of the global metaverse. The metaverse linked with augmented reality (AR), virtual reality (VR), three-dimensional technology (3D), artificial intelligence (AI), and other technologies, is the future of the world. Not long ago these terms were just a concept, however, the advancement of technology has turned these concepts into widely implemented and effective technologies. In fact, the metaverse has become a necessity for many businesses. More and more businesses and emerging industries are turning to this technology to create increasingly advanced client experiences.
eXp Realty — Advanced Virtual Technology and Services
As a hot topic in the real estate sector is of the United States, eXp Realty is dedicated to enhancing the efficiency of operations and services through technology. eXp Realty uses a new metaverse virtual technology to construct a virtual environment similar to Second Life. It incorporates its real estate industry’s everyday operations and commercial expansion into the virtual environment. All eXp Realty personnel, including real estate reception and customer service, real estate agents, and corporate managers, have access to the virtual world created by the corporation. They perform staff orientation training, work meetings, project seminars, and other tasks that would normally involve offline work through this metaverse as well…
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