Interpretation Service Solutions (Multilingual) — the Rising Demand for Interpreters and Callnovo’s Provided Multilingual, Remote Translation Service Solutions

Callnovo Contact Center ®
2 min readMar 16, 2022
One customer service rep and one customer speak in a native language at fluent language level so that the customer can receive the customer service support that they need.

Today, the entire world is inter-connected — especially via technology. While many businesses have been expanding across the border, one particular challenge faced by most globally-expanding businesses is the language barrier; when there are barriers to clear communication, it is difficult to get your point across, causing others to misconstrue information — which, in-turn, decreases the effective provision of high-quality service. Therefore, it may be important for global enterprises to utilize audio, video, and text interpretation services. Due to rising demands for omnilingual services, multilingual contact centers are gaining high popularity as they can provide for international businesses multilingual remote interpretation services.

Significance of remote interpretation services

Remote interpretation services are highly beneficial for global expansion as they are fast, convenient, flexible, and can be arranged from anywhere. Moreover, there are no travel charges as interpreters work remotely. There are also several language choices for providing omnilingual interpretation, and they can carry out audio/video interpretations directly. Thus, remote interpretational services are time-saving and efficient. You can get a range of services — like: telephone interpretation services and document translation services.

Benefits of Callnovo’s remote interpreting services

Callnovo Contact Center utilizes the latest management processes and service models with up-to-date communications technology. Therefore, many global companies and government agencies trust and depend upon Callnovo’s remote interpreting services.

Callnovo is a global multilingual language services provider that provides a range of services in different languages; for example, Callnovo provides customer service and tech support for different e-Commerce businesses worldwide. Moreover, they have a multilingual contact center that provides versatile interpreting services, like phone interpretation services…

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Callnovo Contact Center ®

Callnovo Contact Center ® is a renowned 20-year-tenured call center outsourcing provider and leader in AI customer service/AI technical support innovation.