Indonesia’s eCommerce Market is Booming: Callnovo’s Provision of Localized Customer Service is a Viable Option for eCommerce Sellers Tapping into the Indonesian Market

The Southeastern Asian and Oceanian country of Indonesia is a rapidly growing market for eCommerce sales that provides a grand and untapped opportunity for global eCommerce sellers to to expand their sales into the Indonesian eCommerce market to gain a strong competitive advantage against competitors in the global market; Callnovo can help e-Commerce sellers tap into the Indonesian market with localized customer service in the Bahasa Indonesia language, increasing customer acquisition and influencing Indonesian customers to remain long-term loyal customers to the brands that they purchase from.

The Republic of Indonesia — a Steadily Booming eCommerce Market with Strong Market Potential

The Republic of Indonesia in Southeastern Asia and Oceania is a ripe market for e-Commerce sellers looking to expand eCommerce sales growth and find a stronger competitive advantage in the global market; while Indonesia is a young country, it has gradually began flourishing in eCommerce sales potential. Current statistics show an ongoing trend of steady gross domestic product growth (GDP) — topping 1.08 trillion U.S. dollars; likewise, Indonesia’s online shopping sector is expected to grow abundantly, placing it amongst the countries with the highest projected eCommerce growth over the next four years. As of the end of 2020, Indonesia’s eCommerce revenue has been forecast to exceed approximately USD$ 38.12 million dollars by the end of 2021 and is expected to show an annual growth rate of 10.2% (CAGR 2021–2025), with market volume expected to reach USD$ 56.36 million dollars by 2025.

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